Purpose and scope of collection
The main data collection on the website includes: name, email, phone number, date of birth and customer address. This is the information that we need members to provide mandatory when sending information for advice or want to buy products and to confirm contact with customers to ensure benefits for consumers.
The members will be solely responsible for the confidentiality and retention of all services using the information they provide and their email. In addition, members are responsible for promptly informing us of unauthorized use, abuse, security breaches, keeping the third party's username and password for solutions. fit.
Scope of using information
We use the information provided by members to:
- Contact order confirmation and delivery to the customer upon receipt of the request;
- Provide product information to the customer if there is a request from that customer;
- Email us about our new product or program;
- Send notices about activities on the website;
- Communicating and dealing with users in special cases;
Do not use the user's personal information other than for the purpose of confirming and contacting transactions.
At the request of the judiciary, including: The Procuracy, the court, the police investigates the client's illegal acts.
Information storage time
Members' personal data will be stored until requested by the administrator to cancel. Remaining in all cases the member's personal information will be kept confidential on our servers.
Persons or organizations may have access to personal information
Subjects of access to personal information of customers fall in one of the following cases:
- Company employees.
- The partners are contracted to perform a part of the Company's services. These partners will receive the information under the contract agreement (maybe part or all of the information under the terms of the contract) to assist users to use the services provided by the Company.
Means and tools for users to access and correct their personal data
Members have the right to check, update, adjust or cancel their personal information by contacting the website administrator.
Members have the right to submit complaints about information confidentiality content to contact the website's administrator. When receiving these responses, we will reconfirm the information, in the case that the member's reflection is correct, depending on the extent, we will take timely measures.
Mechanism for receiving and resolving consumer complaints
All disputes arising will be resolved on the basis of negotiation. In case the desired agreement is not reached, either party has the right to bring the case to the competent People's Court for settlement.
When unable to resolve through negotiation and mediation as above, the aggrieved party gathers evidence such as email, text message ... and contact with the Company. We will contact the complainant again to resolve it.
If the case is beyond our jurisdiction, we will recommend to refer the case to the competent authorities. In this case, still coordinate support to best protect the affected party.
Members' personal information is committed to absolute confidentiality under the personal information protection policy. The collection and use of each member's information can only be performed with the consent of that customer, unless otherwise provided by law.
Do not use, do not transfer, provide or disclose to any third party about the member's personal information without the consent of the member.
In the event that the information storage server is attacked by hacker resulting in the loss of member's personal data, we will be responsible for reporting the incident to the investigating authorities for timely handling and notification. known tablets.
Absolutely confidentiality of all online transaction information of members including digital invoice accounting information
Management requires individuals when registering or buying to provide all relevant personal information such as: Full name, contact address, email, phone,…., And be responsible for the legality of the above information. The management board is not responsible for nor resolves all complaints related to the interests of that member if it considers all personal information of that member provided when the initial registration is inaccurate.