I. SCOPE OF DELIVERY AND SHIPPING POLICY:

  • Katahy FREE ship our products World Wide

  • For safety reason for both customer and Katahy we prefer PayPal as our online Payment. Paypal accept most major Debit & Credit Cards.

  • We use DHL Express to deliver our products within 3-7 days in every conner of the world. The shipping fee is included products' insurance

II. HOW TO ORDER:

  • Step 1 : View our products on at https://hansamukirei.com/

  • Step 2 : Place your order on the website or chat with us to order through facebook's message.
  • Step 3 : Our staff will confirm your order via email/facebook message the last time before delivery

III. MONEY TRANSFER:

Pay through Paypal: [email protected]

Please let us know your order in the note

IV. FEEDBACK AND COMPLAINT:

Katahy appreciates and encourages feedback from customers regarding to our product quality and service. Please click to the Chat button (facebook message) to give your feedback, our staff will available shortly to help you.

Email: [email protected]

V. RETURN POLICY

- MONEY-BACK GUARANTEE within 45 days if you are dissatisfied with what you bought. Please keep the products intact and brandnew with all the tags on to be eligible for MONEY-BACK GUARANTEE.
- Our DHL agents will come and pick it up, you know do not need to go to the post office to send it back to Vietnam for us
- We will refund for you right after we got back the product.
 

VI. IMPORTANT NOTES:

Did you know Viet Nam is the seccond largest Shoes & Garment Factory after China?